On another note, while I was at the dealer I asked them to take a look at the back window. The following day after taking delivery I noticed the glass had these strange swill marks that encompassed almost the entire glass. It was wierd because they really weren't visible to the naked eye but if the glass fogged up you could see them. First I thought it was from the inside so I took glass cleaner, sprayed and wiped. Nothing, it's from the outside. I sprayed it down and nothing. Okay so I thought maybe it was residue from the protective wrap that cars come with so I took some goof off and no luck. I called the dealer and the salesman asked me to take it back so he could take a look at it. So I take it to him and, of course, he can't see them. So I try and fog the glass up so he could see them and it kind of worked. He saw one or two and said I'll be right back. He came back with a rag soaked in gasoline and started wiping down the glass lol I told him yo, what are you doing? His reply, I'm sure this is just adhesive and gas removes anything smh I forgot to mention that I told him I tried good off.
Ok so while at the dealer, dealing with my flat tire I ask them to take a look at it. Now, at this point my windows are tinted so the marks/scratches are clearly visible now. Tech tells me well, I can see if they can be buffed out or I can get you a quote for a new glass. I laughed and said well, if you can't polish them out you guys are paying for the replacement and I explained to him why it should be covered by them. He agreed and said he'd see what they can do. So 3 days later I had to call them since there was no follow up call by them and asked what was going on. Well, they couldn't polish out the scratches. They where all scratches, just like the tint guy told them after he tinted my windows. (dealer installed option) So I'm getting a new rear glass, according to the tech. I said okay cool but what about my tint? Sorry we will not replace that. So I had to explain to him, again, over the phone what had transpired a month prior to me getting the windows tinted and that I had purchased the tint thru AR. He says okay, let me pull your paper work to see if you bought the tint thru them and then he was going to talk to the salesman just to confirm that I had pointed out the blemishes on the glass to them. I told him cool, if for some reason he "doesn't remember" he can ask the Finance Manager. He was made aware of the scratches by the tint guy. Sorry for the rant guys. Bottomline, they are replacing the glass and the tint but man, what a freaking headache dealing with these people. I hope this is the last time I have to deal with them like this or I'm taking my car to a different AR dealer to get serviced.
