[John_K_348]

I'll take a look at MultiECUScan.

 

[suprolla]

Mine has been acting up, with some debris found a couple times. Now I don't see any debris so just thinking it needs a little lubing.

Dealer says, it has been hit and needs replacing. I scraped a parking curb once and there are some marks on front from debris. Naturally, I called BS.

I will pull it down myself and fix it.

 

[Buba1]

Is there a way to leave it down on purpose when you park the car? Say for like a carshow or something.

 

[tadslc]

Mine has been acting up, with some debris found a couple times. Now I don't see any debris so just thinking it needs a little lubing.

Dealer says, it has been hit and needs replacing. I scraped a parking curb once and there are some marks on front from debris. Naturally, I called BS.

I will pull it down myself and fix it.

My dealer told me the same thing.

I tried shimming but that didn't work and can't think of anything else to do. I'll be interested and hoping you find a solution. My error comes on so seldom though I don't think much about it anymore.

 

[MINIME]

One thing is a certainty with these low sitting cars. That active aero will be curbed. Mine has a couple times but not with much velocity. Low speed scrape pulling into my neighborhood with a dip. It did scrape the CF but not dented. I have seen you tube videos of the C& D reviews at the 5000 mile test with scrapes all over the place. Can you post a pic of what it looks like on the bottom when you pull it up?

Also, did this happen directly after any scraping or scraping happened at another point in time and no warnings until now. If that is the case then I think it is BS. If the warning occurred directly after impact with something minor than I would do as you are doing and either try a different dealer, have them show you while it is on the lift why they think it needs to be replaced. If so is it a warranty part?

 

[AlfaGuy]

I get the same error message so often that I do not even pay attention to it anymore. The local dealer could not find anything wrong. In any case once I turn the car off and turn it back on, it goes back into position and the code clears as if nothing happen. Now I just shrug as one of those thing.

 

[LBAlphaQV]

I’ve reversed park my car from day one if there is a curb in the parking spot for this reason exactly.

Also when there is no curb and just a wall, be careful the spoiler/splitter tip sticks out farther than the bumper!

 

[John_K_348]

I tapped my front passenger side splitter very slightly last winter on a curb concealed by snow. Just a very tiny chip taken out off the ppf and a slight pinch of the bumper seam along that headlight as a result. No errors or lack of function. I would try and lube it yourself and repair. If plastic is involved you can try and weld it or use wire to lash it together. Not a problem if it's concealed.

 

[tadslc]

I have no doubt that my curb scrapes could have contributed to the problem. The technician even showed me a very slight variation in height in the active aero from side to side he said was probably due to the scrapes. Really couldn't argue with him...

I had a few errors before my first scrape when they found rocks, sand, etc. in the cavity. I think the sensor is just too sensitive and with no way to adjust the sensitivity we're stuck with it.

Hasn't slowed me down though...

 

[patek]

I was just out hitting low triple digits in race mode... switched back down to D mode, and the service aero came one. Shut it off and drove a few more miles in "D" mode the code Cleared. Then back in Race Mode, nothing until...... I went back down to "D" mode... I guess just don't put the dang thing in "D" mode.

But it clears when I cut the car off and restart the engine. I just assume it is Alfa being Alfa, I have been living with 3 scary cars by Ferrari the past few years, so code don't spook me like they use too. If you can live through a Ferrari getting weird, how bad can a new car with warranty be.... I know it is Italian .. could be bad. But if they can fix what is wrong , then fine, if not , I just sell the car and start again with something else to break down.

I have to have the oil changed at the dealer at 5,000 miles so will have them see. I have about 4500 miles today.

 

[tadslc]

Wanted to bring this post up again to see if there is any new news re this error message. Mine still comes up from time to time, haven't been able to pinpoint any set reason.

 

[AlfaRomeoCares]

Wanted to bring this post up again to see if there is any new news re this error message. Mine still comes up from time to time, haven't been able to pinpoint any set reason.

Although we cannot provide any technical feedback as to why this is occurring, if you end up going into the dealer, let us know. We're available via direct message and would be happy to help with that process.

Jasmine
Alfa Romeo Social Care Specialist

 

[terence]

I wonder if my dealer knows about this update. They're blaming my problem on the fact I scrapped the front corner/spoiler of the car on a steep driveway and perhaps knocked something out on the actuator.

There is no rhyme nor reason when my warning comes on, or if the spoiler remains up or down.

Hello everyone!
I have a new 2019 QV (bought with about 17 mi on the odometer and have now happily broken the engine at 1200mi). I've also experienced the "Service Active Aerodynamic System" error. Like others, if I stop and inspect the car, the lip is stuck in the "down" position. Simply restarting the car gets the system back to working normally.

As AMGHunter said, I have a suspicion that the software could use an update. The system seems to be failing when I hit 70 mph and then drop below that same limit. I suspect that the system doesn't have sufficient buffer/wait-time to try to raise the spoiler only after it has fully dropped. Obviously, with an engine restart, the system resets and works fine.

My local (Austin) Alfa dealership looked at it and is replacing both actuators (they come in pairs) on Friday. I'll let the community know if this fixes the problem. While I hate to admit it, I have suspicion that the error will come back, even with new hardware.

I just hope this is the only problem I have with this car, as I LOVE HER (despite her seeming insatiable thirst for gas).

-Terence

 

[AlfaRomeoCares]

Hello everyone!
I have a new 2019 QV (bought with about 17 mi on the odometer and have now happily broken the engine at 1200mi). I've also experienced the "Service Active Aerodynamic System" error. Like others, if I stop and inspect the car, the lip is stuck in the "down" position. Simply restarting the car gets the system back to working normally.

As AMGHunter said, I have a suspicion that the software could use an update. The system seems to be failing when I hit 70 mph and then drop below that same limit. I suspect that the system doesn't have sufficient buffer/wait-time to try to raise the spoiler only after it has fully dropped. Obviously, with an engine restart, the system resets and works fine.

My local (Austin) Alfa dealership looked at it and is replacing both actuators (they come in pairs) on Friday. I'll let the community know if this fixes the problem. While I hate to admit it, I have suspicion that the error will come back, even with new hardware.

I just hope this is the only problem I have with this car, as I LOVE HER (despite her seeming insatiable thirst for gas).

-Terence

Hi Terence,

Sorry to hear of the trouble you are experiencing with your Giulia. Please keep us updated on your dealer visit. If we can be of any additional assistance, we would be happy to help. We are just a PM away.

Mark
Alfa Romeo Social Care Specialist

 

[terence]

Hi everyone:

I promised an update... Alfa Romeo of Austin (Nyle Maxwell) serviced my active aero last Friday and replaced both actuators. Since then, I can think of at least 3 times I exceeded 70mph and haven't had any warnings occur.
The problem was intermittent, so I'll be watching for this over the next few weeks. For now, it looks like the problem may have been successfully addressed.

-Terence

P.S. If anyone has an idea on how I can tell that it's actually lowering at speed, please let me know. It occurs to me that I've only seen the splitter lowered because it malfunctioned. For all I know, the splitter could now be stuck in the "UP" position and I would never know!

 

[JeFizz]

Have a friend or family member watch it on the highway.

 

[beaups]

Hi everyone:

I promised an update... Alfa Romeo of Austin (Nyle Maxwell) serviced my active aero last Friday and replaced both actuators. Since then, I can think of at least 3 times I exceeded 70mph and haven't had any warnings occur.
The problem was intermittent, so I'll be watching for this over the next few weeks. For now, it looks like the problem may have been successfully addressed.

-Terence

P.S. If anyone has an idea on how I can tell that it's actually lowering at speed, please let me know. It occurs to me that I've only seen the splitter lowered because it malfunctioned. For all I know, the splitter could now be stuck in the "UP" position and I would never know!

It will throw errors if it doesn't lower properly.

 

[AlfaRomeoCares]

Hi everyone:

I promised an update... Alfa Romeo of Austin (Nyle Maxwell) serviced my active aero last Friday and replaced both actuators. Since then, I can think of at least 3 times I exceeded 70mph and haven't had any warnings occur.
The problem was intermittent, so I'll be watching for this over the next few weeks. For now, it looks like the problem may have been successfully addressed.

-Terence

P.S. If anyone has an idea on how I can tell that it's actually lowering at speed, please let me know. It occurs to me that I've only seen the splitter lowered because it malfunctioned. For all I know, the splitter could now be stuck in the "UP" position and I would never know!

Thank you for following up to provide this update, Terence! If you begin to experience this concern again and you decide to address it with your dealer, please let us know. We would be more than happy to have this formally documented and connect you with a case specialist for an additional layer of assistance.

Mark
Alfa Romeo Social Care Specialist

 

[Gryphon]

New member, new 2019 QV with 58 miles. Immediately got the error. Bought from Greensboro NC (very good deal), I live in Atlanta. Tech in Greensboro could find nothing wrong but it was repeatable. Taking to Jim Ellis in ATL for a fix. Dating a super model comes with baggage but its worth it.

 

[Gryphon]

Issue appears to be fixed. Dealer had to install a new model which is VIN specific. 6 days in shop but al is well.