cant see anything in that photo

 

Sorry just referencing the spots that are scratched. Thats not even my center console

The scratches are about 1/2 in long and are exactly parallel to eachother on each side. I’ll see if I can capture on camera today.

 

Just picked up a brand new 24 QV and absolutely love the car. That said while cleaning the interior, I noticed that back by the cup holders in the center console there are several scratches, some that are very deep. Given the location, there’s no way they were caused by a cup or anything being placed there. Very odd.

Just curious if this is a common thing? it almost looks like it could have occurred during assembly of the vehicle tbh. But being ocd I’m now freaking out over it and trying to figure out how to replace the trim. Pic of a random center console for reference with arrows pointing towards where the scratches are.

Scratches happen, but I’ve seen no one on here reporting suspected manufacturing induced defects like this in a brand new car. Have you discussed the issue with your dealer?

 

Just picked up a brand new 24 QV and absolutely love the car. That said while cleaning the interior, I noticed that back by the cup holders in the center console there are several scratches, some that are very deep. Given the location, there’s no way they were caused by a cup or anything being placed there. Very odd.

Just curious if this is a common thing? it almost looks like it could have occurred during assembly of the vehicle tbh. But being ocd I’m now freaking out over it and trying to figure out how to replace the trim. Pic of a random center console for reference with arrows pointing towards where the scratches are.

I use Adams Polish interior detail spray, that covers a lot of stuff - maybe it could help?

 

You know it’s there and that bothers you it will wear off in your mind give it time. Good luck enjoy it’s a great car.

 

totally agree, thank you. hypothetically though is there a place where I can check for the part in question. Even just having it hand and knowing I could replace it would be a big help mentally

 

If it bothers you ask the dealer to fix it. Maybe someone messed it up in the showroom or before delivery. Or you can try to buff it out yourself

 

Managed to capture a few pics. Same exact spot on both sides. Anyone have something similar? Hoping those trim pieces are easy to replace…

 

I have similar marks on my 24 (although not as significant). I was told that the carbon fiber trim goes on after those pieces and thus they are commonly scratched at the factory. I bet almost every 24 has something similar in that spot.

 

Maybe madness autoworks has something to cover that area?

 

This looks like key scratches. Perhaps someone tossed the key towards the cup holder?

 

looking much closer, it looks like someone tried to pry off the carbon fiber trim piece, got it so far and then put it back down. Both of the “knee pads” on either side have what look to be tool marks on them as well. Livid right now. Not even sure if it is feasible to replace these parts.

 

Life’s too short. F it

 

make them change it to your satisfaction

 

I've used Solution Black on my defuser to bring it back to black and it seemed to work well. Maybe a very light coating could cover the scratches?

 

if this is on both sides of cup holders I'd not bother - you'll need whole console and it will get scratched again pretty quickly after tossing things into cup holders.
wait till you see scratches on all glossy surfaces

 

it’s on the trim piece “above” the cup holders if you will. Separate from the center console and I think attached to the other side of the knee pads.

 

I can understand as they likely have to remove the center console to get at it..not sure if i would want some dealer tech taking apart the whole dash/console...maybe ask for some concession like free oil change/weather mats/cash etc..

 

Well, a happy update here - the dealership ended up relenting and replaced all of the scratched panels and it looks great. I'm honestly shocked that they were essentially able to swap in a brand new console and other trim bits without causing any additional damage. That said, I've yet to pull out my magnifying glass to inspect more closely

 

dont look too hard!!

 

That's why I gave mine a good looking over. I also had them print up a service history, to make sure there was no paint or any other work.