I've never seen this issue here before, so it might be a first.
I have an MY20 since a month and three days ago my DNA-toggle suddenly didn't function anymore upon starting the car.
The letters don't light up and if I turn the button north or south, nothing happens.
On MY20 models it's no longer a 'switch', it returns back to centre after changing mode.
Also in the infotainment system, where you can also switch modes, I can no longer swipe towards Dynamic or Advanced Efficiency. Only the standard Natural screen appears as normal, but I can't swipe.
Very strange, as though the other modes are blocked out of the system.
I thought at first that it would be a glitch and that the problem would solve itself upon restart, but about ten restarts and 200 miles later the problem still exists.
I've contacted the garage and they're closed until May 4th, but they've never heard of the problem before so they'll need to look into it.
Car works fine otherwise and it doesn't give a malfunction, but only in Natural mode. Which is a shame when your driving style is sporty.
Anyways; any others with this experience and perhaps a way to resolve it?
Ten more days like this is a pretty long time.
I have an MY20 since a month and three days ago my DNA-toggle suddenly didn't function anymore upon starting the car.
The letters don't light up and if I turn the button north or south, nothing happens.
On MY20 models it's no longer a 'switch', it returns back to centre after changing mode.
Also in the infotainment system, where you can also switch modes, I can no longer swipe towards Dynamic or Advanced Efficiency. Only the standard Natural screen appears as normal, but I can't swipe.
Very strange, as though the other modes are blocked out of the system.
I thought at first that it would be a glitch and that the problem would solve itself upon restart, but about ten restarts and 200 miles later the problem still exists.
I've contacted the garage and they're closed until May 4th, but they've never heard of the problem before so they'll need to look into it.
Car works fine otherwise and it doesn't give a malfunction, but only in Natural mode. Which is a shame when your driving style is sporty.
Anyways; any others with this experience and perhaps a way to resolve it?
Ten more days like this is a pretty long time.
