I wanted to see if anyone has had experience that would apply to my situation.
2/8- Took the Car in for 50k mile service.
2/12- Check Engine light comes on with a Start/Stop Unavailable message. (Note: This was during our cold snap. The temperature at this point had dropped to -2 with heavy snow.)
2/14- I reached out to the service writer and asked if I needed to bring it in. Response: "The START/STOP feature may not work for several reasons and outside temp is one of them." The temperature returned to normal ranges and the light went away.
3/18- The Check Engine comes back with the Start/Stop message. At this point, it's 49 degrees. A few details from this occurrence I didn't catch the first time:
- This happened around noon. In driving it that afternoon, I stopped and started the car 4-5 cars and the message remained. ALSO, when this triggered on the highway, the car was in "A" (sorry, purists). With the message, the car shifted to "N" (blue graphic appeared on the nav) and it would not allow me to switch out of that mode. This continued all afternoon.
- Later, I stopped for dinner and was out of the car for two hours. When I got back in, all was back to normal.
3/19- Contacted the dealer with the details. Response: "The Start Stop feature may not work for about 60 different reasons. Inside temp, outside temp, low battery voltage, hills and many more."
Is this just sh#* happens situation that others have experienced? At this point and moving forward if it happens again, just wait it out and ignore unless it persists? I've kept all communication to email so I have a paper trail. I was within the 50k warranty period when the problem originally popped up, but I'm 1500 miles past now.
Appreciate your thoughts and any related results with this warning.
(Just a comment that this forum has been a real asset over the past year. It helped me get comfortable with my purchase decision and provided valuable guidance on service, parts and validation in my love of driving this car. Thanks to those that run this thing and volunteer your time. It's almost always a welcoming, "no stupid questions" kinda place, and that's become so rare online these days. Thanks for your good work.)