[Yaibal]

She’s going to the dealership today for something else so I’m hoping they can clear out the code and get the shocks working in active mode.


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any updates?

 

[RossoQV16]

any updates?

She is at the dealership getting the dash replaced right now. That’s another huge job. A seam had 2 or 3 stitches come apart and the dealer told me they’d replace it.......I have a warranty so do it.
They will be trouble shooting the suspension next week.
I will post an update when I get her back.


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[Triumph23]

How did they react to the suspension having been modified yet you asking them to investigate?

 

[RossoQV16]

How did they react to the suspension having been modified yet you asking them to investigate?

I know the service director pretty well so all he did was shake his head and say I hope this isn’t going to cost you too much.
I’m hoping it’s a ground wire that snapped off on me.
I replaced the end but supposedly it can really change the resistance so that may be the culprit.
Fingers crossed.


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[RossoQV16]

Small update.
Dealership fixed the ground wire but the fault is still showing up.
The traced it to a potentially bad shock by unplugging the shock they’re getting the fault from and then plugging in my OEM shock.
The fault went away at that point.
Working with KW to get a new shock now.


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[RossoQV16]

I can finally say this installation is complete.
When I did the initial install it took much longer than I anticipated and I had more challenges than I thought I would.
Got everything together initially and got a "service dampeners" error on the dash.
Short version - one rear shock was bad, not sure why but it was.
Had to get KW to manufacture a new one.
It got to me late yesterday.
Just to make sure I hooked it up and no error........whew!!!!
Installed the shock this morning in 45 minutes.
Finally got to drive the car with the shocks in active mode and I like it.
Firmer, I would say 15% firmer ride but more compliant at the same time.
I felt the OEM setup had way too much rebound and on bumpy roads the car was too bouncy, to use a non-technical term.
The car has less rebound now and feels firmly planted.
I have only driven a short time at this point.
I'll update when I can get her out for a spirited drive.

 

[Callisto]

Part of that is because they are quoting you shop-time. The correct way to do the rears, I believe, involves removing the lower control arm links and hardware. That procedure Involves around 4 hours of book time—for just the rears. Compressing the rear springs on the rear and sliding them out is a workaround to avoid the extra labor.


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Takes an experienced tech w the correct tool approx 1 hour. I did rears in approx 2 hours taking my time.
It’s a rather an easy job for a pro w lift, kinda hellish for amateur on his back lol

 

[Callisto]

Thanks.
I'll take a look at that.
Yes, they would be aligning it but $1500 seems really high for something I can do myself in a day or so.

$1500 to install springs and align?? That’s robbery!! 3 hour job...max...for a professional with proper tools

 

[Triumph23]

I can finally say this installation is complete.
When I did the initial install it took much longer than I anticipated and I had more challenges than I thought I would.
Got everything together initially and got a "service dampeners" error on the dash.
Short version - one rear shock was bad, not sure why but it was.
Had to get KW to manufacture a new one.
It got to me late yesterday.
Just to make sure I hooked it up and no error........whew!!!!
Installed the shock this morning in 45 minutes.
Finally got to drive the car with the shocks in active mode and I like it.
Firmer, I would say 15% firmer ride but more compliant at the same time.
I felt the OEM setup had way too much rebound and on bumpy roads the car was too bouncy, to use a non-technical term.
The car has less rebound now and feels firmly planted.
I have only driven a short time at this point.
I'll update when I can get her out for a spirited drive.

Well done!! I look forward to your detailed feedback. Can you also post some pictures of side on ride height and wheel gap? Is it lower than stock?

I too find that in Mid or Hard damper in Dynamic, Race modes the rebound is too "bouncy" so I rarely drive with hard damper on with stock suspension. How does it compare in Soft damper setting in D mode? Is it still as comfortable or noticeably harder? Thanks in advance.

 

[Triumph23]

Bump bump @RossoQV16

 

[RossoQV16]

@Triumph23 thanks for bumping.
Good timing on your part.
I have had the worst luck with these damn DDC's.
Bought them used from a member and they have been nothing but trouble.
When I initially put them on there was one bad shock in the rear.....the guy who sold them to me helped and it was replaced under warranty......wait 4 weeks and the new one got here.
Installed it and everything was working great.
Went to the race shop to have everything aligned properly and they show me this

Clearly I must have hit something.
I don't remember any hard hit and there was no other signs of damage so it was a head scratcher.
Call up KW to see if they will work with me in any way on this.
They shut me down hard........I get that I'm not the original owner of the setup but usually a company will at least act concerned that you have a product that they produced that could be a safety issue.
No concern, nothing.
So $1500 later, lesson learned another shock is on the way.
Got it the other day and got it on there and now everything is FINALLY working.
I have gotten her out for an extended drive on differing surfaces now.
Initial impressions are that in soft an mid mode the rebound is better on uneven surfaces, the compression seems a little smoother too.
In hard mode that is not the case, it is very hard and you definitely can feel every bump in the road.
If I had to do it over again I definitely wouldn't have gotten the DDC's, I would have gotten the lowering springs and called it a day.
The DDC's haven't proved to me that they are worth 10xs the cost of ST springs if purchased new.
KW customer service has left a really bad taste in my mouth (Yes I know as the 2nd owner I don't have a warranty but at least make me feel that you care and work with me some)

I hope that gives you what you're looking for @Triumph23.
Feel free to ask any follow up questions.

 

[Triumph23]

@Triumph23 thanks for bumping.
Good timing on your part.
I have had the worst luck with these damn DDC's.
Bought them used from a member and they have been nothing but trouble.
When I initially put them on there was one bad shock in the rear.....the guy who sold them to me helped and it was replaced under warranty......wait 4 weeks and the new one got here.
Installed it and everything was working great.
Went to the race shop to have everything aligned properly and they show me this View attachment 108949

Clearly I must have hit something.
I don't remember any hard hit and there was no other signs of damage so it was a head scratcher.
Call up KW to see if they will work with me in any way on this.
They shut me down hard........I get that I'm not the original owner of the setup but usually a company will at least act concerned that you have a product that they produced that could be a safety issue.
No concern, nothing.
So $1500 later, lesson learned another shock is on the way.
Got it the other day and got it on there and now everything is FINALLY working.
I have gotten her out for an extended drive on differing surfaces now.
Initial impressions are that in soft an mid mode the rebound is better on uneven surfaces, the compression seems a little smoother too.
In hard mode that is not the case, it is very hard and you definitely can feel every bump in the road.
If I had to do it over again I definitely wouldn't have gotten the DDC's, I would have gotten the lowering springs and called it a day.
The DDC's haven't proved to me that they are worth 10xs the cost of ST springs if purchased new.
KW customer service has left a really bad taste in my mouth (Yes I know as the 2nd owner I don't have a warranty but at least make me feel that you care and work with me some)

I hope that gives you what you're looking for @Triumph23.
Feel free to ask any follow up questions.

Thanks a lot for taking your time to post the update. That is tough indeed looking at the damage. I can't for the life of me see how you can cause that damage without ever feeling your bones come out of your skin! The shocks should be designed for "shock" loads that are to be expected in poor road surfaces. I was concerned that in hard mode it will be too hard and you have confirmed the same. Always felt it may not be worth the 3k outlay. I think I will fit ST springs and call it a day. Hope you grow into the shocks once it settles. All the best. Cheers.

 

[RossoQV16]

Thanks a lot for taking your time to post the update. That is tough indeed looking at the damage. I can't for the life of me see how you can cause that damage without ever feeling your bones come out of your skin! The shocks should be designed for "shock" loads that are to be expected in poor road surfaces. I was concerned that in hard mode it will be too hard and you have confirmed the same. Always felt it may not be worth the 3k outlay. I think I will fit ST springs and call it a day. Hope you grow into the shocks once it settles. All the best. Cheers.

Yes, my thoughts exactly on the durability of the shocks.
If I had hit something hard enough to do that I would have known it.
The roads are bad here in Dallas but that would take a bone jarring hit to cause that.
Another reason I'm not in the KW camp now is that I am concerned with the durability now.
I think you're making the right choice.......go with the ST springs!!!!
Glad I could help you make your decision.

 

[RossoQV16]

Finally took some pictures to show the stance. I think it’s about spot on for my tastes.


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[Buba1]

Damn, sorry to hear about all the headaches you had to go through and all that time it took to sort everything out. Much appreciate your input on the DDC's, I'm sure it will help a lot of us on here when deciding whether to fork out the extra cash, which is a lot, for them over just the regular ST springs.

On the flip side, your QV looks great!

 

[RossoQV16]

Thanks.
It happens, I guess I did have my fair share of bad luck on this though.
Everything is sorted now and working nicely.
I’m still not totally enamored with the KW setup, sure wish I would have saved myself some cash and gone with the ST springs but these work well.


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[JohanQV]

Hi all,

Just got a MY20 QV and also considering the KW DDC kit (buy new and have a specialist shop installing it), however not sure wrt the compatibility to a MY20 since the kit states MY2016+. The fact is that the MY20 already has updated electronics (a.o.. infotainement) vs prior years and we know that these cars have sensitive electronics.
Anyone installed the kit on a MY20 yet ? Any issues with the electronics ?

 

[RossoQV16]

Hi all,

Just got a MY20 QV and also considering the KW DDC kit (buy new and have a specialist shop installing it), however not sure wrt the compatibility to a MY20 since the kit states MY2016+. The fact is that the MY20 already has updated electronics (a.o.. infotainement) vs prior years and we know that these cars have sensitive electronics.
Anyone installed the kit on a MY20 yet ? Any issues with the electronics ?

JohanQV,

As far as I know this setup will work in all QV years.
I am sure you have reached out to KW to ask, if you haven't I would before you purchase.
I think Autofanatic on YouTube has done this on the 2020/21 he had so that may be a source of information.
The only electronic issues I had were self-induced, one wire was nicked during installation otherwise it was total plug and play with no issues.

 

[The_Dude]

JohanQV,

As far as I know this setup will work in all QV years.
I am sure you have reached out to KW to ask, if you haven't I would before you purchase.
I think Autofanatic on YouTube has done this on the 2020/21 he had so that may be a source of information.
The only electronic issues I had were self-induced, one wire was nicked during installation otherwise it was total plug and play with no issues.

You still running the KW setup?

 

[RossoQV16]

You still running the KW setup?

Yes I am.


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