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Discussion Starter · #1 ·
I took my car to the dealer this past week to have a software update done on the infotainment system. Apparently there is a TSB out that indicates that the update is needed. They had the car overnight, but after repeated attempts they were never able to install the update. Apparently the system would time-out without completing the update. So now I am waiting for the dealer to find out from AR why the update could not be installed.

The system appears to still be functional in spite of the failed attempt. However, my USB connected iPod will no longer connect. It used to connect every time without any problems, but not not any more. Very frustrating.
 

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The car needs to be fully asleep before the update. Any convenience modules that are still awake must go dormant. One of the Alfa support team will surely get them going in the right direction.

My car needs the infotainment update as well. Attempting to access the "lane departure" menu setting while in "Race" mode will brick the infotainment until the car is shutoff and restarted.
 

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Discussion Starter · #3 ·
The car needs to be fully asleep before the update. Any convenience modules that are still awake must go dormant. One of the Alfa support team will surely get them going in the right direction.

My car needs the infotainment update as well. Attempting to access the "lane departure" menu setting while in "Race" mode will brick the infotainment until the car is shutoff and restarted.
Do you know if the issue that you described is the only thing that the TSB corrects? Or does it also fix other things?
 

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I don't know the full details, unfortunately.

If I guessed, I would think the update would eliminate the lockout of using the HVAC controls if the Park-Sense is chirping away or the rear camera is on. I discovered this by accident when pulling into the garage. The air-conditioning fan was wailing away at the time and I attempted to turn it down. No such luck until the safety systems cleared.

It is interesting that a hardware sub-system is diabled until the display request is met. Odd.
 

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EricVonHa said:
The car needs to be fully asleep before the update. Any convenience modules that are still awake must go dormant. One of the Alfa support team will surely get them going in the right direction.
Can you provide more details on what it means for the car to be fully asleep or point me in the right direction?
 

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2017 Vesuvio Grey Giulia Ti Q2
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Anyone notice that the latest update has changed the "Apps" menu to "Car" ? Makes more sense since its all about car functionality .
 

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Discussion Starter · #7 ·
I guess the problem that the dealer had is that they could not download the update. So they couldn't even try to do the update.
 

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Hmmm. Have you been able to meet their master tech? It's not a good sign when a basic download cannot be performed. Little bit of concern there.
 
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Discussion Starter · #9 ·
Hmmm. Have you been able to meet their master tech? It's not a good sign when a basic download cannot be performed. Little bit of concern there.
I've met him, but that doesn't help me out one way or another. The Alfa Customer Service people are working on my behalf to get this resolved. I have read disparaging remarks regarding the Alfa customer service, but so far I think they are doing a decent job for me.

I just hope that my iPod starts connecting again after the update.
 

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From various reports, the latest updates appear to break iPod Classic compatibility.

So I would suggest that you do indeed now have it.
 

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Discussion Starter · #11 ·
From various reports, the latest updates appear to break iPod Classic compatibility.

So I would suggest that you do indeed now have it.
Who knows... you could be right. But none of my presets (favorites, bass, midrange, treble, etc.) were lost while they had my car, so I'm skeptical that they were able to "unknowingly" install the update.
 

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2020 Alfa Romeo Giulia Sport Ti AWD
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From various reports, the latest updates appear to break iPod Classic compatibility.

So I would suggest that you do indeed now have it.
Does my car not working with a USB-connected iPhone suggest it was shipped with the update already incorporated?
 

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My iPhone 7 works fine when its connected via USB.
 

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Does my car not working with a USB-connected iPhone suggest it was shipped with the update already incorporated?
I only know about iPod Classics. It seems it initially didn't work. I test drove one in May, it worked. People have since said that another update has broken it again.
 

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Whats an Ipod ? :grin2:
I have a couple in a drawer somewhere. For discussion purposes, I thought it was a component of what we know today as an iPhone. :nerd:
 
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Are we talking iPod Classic as in Gen I? I have a touch gen 4 (I think) that is just for podcasts, and I use it in the Ti all the time.
 
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