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2019 Rosso Competizione Stelvio Ti Sport Nero Edizione
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I am not saying this to be sarcastic or snotty, but there is a power button. Perhaps someone leaned on it and turned it off.
Have you tried pressing the power button which is the small round dial on the far right in the center console next to the shifter?
 

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2017 Ti Q2
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Yes, there is a setting that can cause the radio to not turn back on if you disable the setting. Try the power button.
I actually use this feature all the time. The power button will turn the screen back on.
 

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I have a slightly different issue. My infotainment screen will reboot at random times. It goes blank, then shows the AR logo, then slowly starts back up. Really annoying if you are trying to backup and look at the rear view cam or want to adjust the climate controls. Dealer could not find any issues so reset the fuse, but issue is persisting. Now I know why Lambo's have one button for every function.
 

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I have a slightly different issue. My infotainment screen will reboot at random times. It goes blank, then shows the AR logo, then slowly starts back up. Really annoying if you are trying to backup and look at the rear view cam or want to adjust the climate controls. Dealer could not find any issues so reset the fuse, but issue is persisting. Now I know why Lambo's have one button for every function.
My system comes on with blank map in Nav screen, after awhile will reboot and then the map is displayed. All other screens and menus display only Nav map does not.
 

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Discussion Starter · #10 ·
If you're sure is not the power button (needs to be pressed for several seconds) then I would try a full reset by disconnecting the battery, then reconnecting it.
I did disconnect the battery and reconnected. The problem went away and the infotainment system is back ON. Having said that, every other system stopped working and all sensor warnings turned ON (traction control was OK, DNA knob stopped working, etc.). I drove the car for about 1/2 mile and everything came back online.
 

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I haven’t experienced it directly but my service tech told me that if you disconnect the battery you may get some error lights and odd dash light things happening but you just drive the car for a little bit and everything comes back on.
 

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I have the same issue, it randomly turns off for 10-20 seconds with a blank screen, after it gives the alfa logo and boots back up. Kind of annoying and threw me off the first time.
PS my car has 700 Miles on it so far.
Any solution to this?
 

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I have the same issue, it randomly turns off for 10-20 seconds with a blank screen, after it gives the alfa logo and boots back up. Kind of annoying and threw me off the first time.

PS my car has 700 Miles on it so far.

Any solution to this?


I can’t tell what model year or build date you have, but there may be a TSB/RRT the dealer can do for you....

Do you know/Can you find the Infotainment version number? As far as I understand it should be 002.009.055 for builds June 30, 2017 and prior.
 

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i have a slightly different issue. My infotainment screen will reboot at random times. It goes blank, then shows the ar logo, then slowly starts back up. Really annoying if you are trying to backup and look at the rear view cam or want to adjust the climate controls. Dealer could not find any issues so reset the fuse, but issue is persisting. Now i know why lambo's have one button for every function.
+1 - this /\
 

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How do i get to the version info you are referring to?

I found these three.
Current Version for Info System - MV-051.008.004 TV-051.008.004
Map Version - 991.8525
User Manual UM-003.005.003

am i looking at the right thin? if not can i get guidance on how to obtain the version detail looking for here?
 

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I did disconnect the battery and reconnected. The problem went away and the infotainment system is back ON. Having said that, every other system stopped working and all sensor warnings turned ON (traction control was OK, DNA knob stopped working, etc.). I drove the car for about 1/2 mile and everything came back online.
I have the same issue, it randomly turns off for 10-20 seconds with a blank screen, after it gives the alfa logo and boots back up. Kind of annoying and threw me off the first time.
PS my car has 700 Miles on it so far.
Any solution to this?
Hi GiuliaQF_NORCAL and cricketer999,
We regret to hear you are experiencing these concerns with the infotainment systems in your vehicles. We would like to look into this further for both of you, and see if there is any opportunity to assist. Please send us a private message with additional details.
Julie
Alfa Romeo Social Care Specialist
 

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Good luck with the updates. I hope it is just a software issue but there could be an intermittent connection or fault somewhere. Otherwise, the power button MUST be held on for several seconds to bring it to life. I turned off the always on setting to keep power draw to a minimum at startup. I think if yo press the volume dial on the steering wheel it will act as power as well, or maybe it is select... Even today, it didn't come on the first time when I tried in the car. Press and hold again for longer and it was fine.
 

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I had the same issues. Getting updates helped me but I think your version is the same as mine.

My dealer also thought it might be a ground issue due to water infiltration. There is a tsb on this issue.

My issues are gone.

Sent from my SM-G930V using Tapatalk
 
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