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Handfree Voice Quality Issues

2K views 9 replies 6 participants last post by  Aeterna 
#1 ·
I use handsfree phone calls everday and have had several people tell me The call quality is poor. They say I sound like I am talking through a fan, kind of robotic sounding.

Has anyone else had this complaint or if you have time can test? I have an Iphone 8 plus and using it over BT. I have maintenance scheduled for next month where I will get the latest software update (hoping it fixes this and other issues).
 
#9 ·
Hello Aeterna,

Before you go into the dealer, let us know if you need an additional layer of assistance. We'd be happy to help and get this escalated to a Case Specialist for further handling.

Jasmine
Alfa Romeo Social Care Specialist
 
#10 ·
Update:

Lastnight I noticed I had an update on my Iphone, IOS version 11.3.1. This morning so far 3 calls have been crystal clear (actually really really clear they couldnt tell I was in a car). This is with my Apple watch working normally too.

This is definitely not an Alfa issue, more of an Apple issue.
 
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