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Discussion Starter · #1 ·
I use handsfree phone calls everday and have had several people tell me The call quality is poor. They say I sound like I am talking through a fan, kind of robotic sounding.

Has anyone else had this complaint or if you have time can test? I have an Iphone 8 plus and using it over BT. I have maintenance scheduled for next month where I will get the latest software update (hoping it fixes this and other issues).
 

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Been on both sides of phone calls from the Giulia and thought the quality was quite good. Does have an unacceptable delay from the time you press the "answer call" button until the mic starts picking up. Hardly anybody hears me say "hello" when I answer.
 

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Discussion Starter · #4 ·
Thanks for the feedback, I too have that delay but I just wait a second before saying hello. Will definitely have the dealership look at this for me.
 

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Thanks for the feedback, I too have that delay but I just wait a second before saying hello. Will definitely have the dealership look at this for me.
Make sure both phones have strong signal, a poor signal is usually cause of the robotic voice.
 

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Have an iPhone X and still gave static like issues with my calls. Update still hasn’t fixed the issue. Works fine with my other phone though (pixel). Not sure what’s next.
 

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Discussion Starter · #7 ·
Have an iPhone X and still gave static like issues with my calls. Update still hasn’t fixed the issue. Works fine with my other phone though (pixel). Not sure what’s next.
Bummer this does not give me hope of any kind.
 

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I use handsfree phone calls everday and have had several people tell me The call quality is poor. They say I sound like I am talking through a fan, kind of robotic sounding.

Has anyone else had this complaint or if you have time can test? I have an Iphone 8 plus and using it over BT. I have maintenance scheduled for next month where I will get the latest software update (hoping it fixes this and other issues).
Hello Aeterna,

Before you go into the dealer, let us know if you need an additional layer of assistance. We'd be happy to help and get this escalated to a Case Specialist for further handling.

Jasmine
Alfa Romeo Social Care Specialist
 

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Discussion Starter · #10 ·
Update:

Lastnight I noticed I had an update on my Iphone, IOS version 11.3.1. This morning so far 3 calls have been crystal clear (actually really really clear they couldnt tell I was in a car). This is with my Apple watch working normally too.

This is definitely not an Alfa issue, more of an Apple issue.
 
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