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Giulia service manual problem

30250 Views 75 Replies 33 Participants Last post by  Domex
I ordered the Guila service manual (CD format) from Mopar Tech Authority. The price was $135 plus shipping and tax.

It had one big problem. The chapter on the details of troubleshooting and repairing the 2.0 liter engine was missing! After several phone calls to customer service they finally agreed to a return for credit. I'm not sure the service rep ever understood what the problem is so you may want to wait if you are going to order one.
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Well that's no good, hope they update soon.
Thanks for the heads up.
Was everything else there? Just the 2.0 liter data missing?

How well is the manual laid out? Is it detailed? Good illustrations and so on?
Was everything else there? Just the 2.0 liter data missing?

How well is the manual laid out? Is it detailed? Good illustrations and so on?

Just the 2.0 liter engine chapter was missing. All other major parts of the car were covered and the QV model was included, including it's engine.

It doesn't include wiring diagrams which I assume are covered in another publication.

The illustrations were o.k. but it seemed to have fewer illustrations and details than the manuals I have for other vehicles.
The lack of wiring diagrams is a bummer
The lack of wiring diagrams is a bummer
That is pretty common for the cars I have service manuals for. Even the 1974 Spider provides the wiring diagram as a separate item so that it can be larger than the manual pages are. Of course these days with the ability to zoom in and out a wiring diagram could be any size I guess.
Hi all -

Billeee, I presume you ordered the Giulia Service Manual CD - via Alfa online? or an Alfa Dealer? Elsewhere?

Anyone know if there is a separate Quadrifoglio Service Manual available out there (I presume so)?

Many thanks,
Paul

17 Blue Quad
Hi all -

Billeee, I presume you ordered the Giulia Service Manual CD - via Alfa online? or an Alfa Dealer? Elsewhere?

Anyone know if there is a separate Quadrifoglio Service Manual available out there (I presume so)?

Many thanks,
Paul

17 Blue Quad
QV/Ti/Base are in the same manual. The missing 2.0 engine data problem is not fixed yet. I spoke to them three days ago and finally got someone who recognized there is a problem.

There is also an option to buy a subscription to view all manuals, service bulletins, etc. on line. This option has the 2.0 engine data. You can subscribe for a day, month, year, etc.

Here's the link.

https://www.techauthority.com/
Looks like they pulled the service manual for the Giulia off the website - may be temporary perhaps due to the issue of the missing 2.0 L engine info....
Hmmm - the Manual is still not back on MOPAR Tech Authority, but since I have a Quad, I was hoping they didn't pull the manual altogether... but yep - it's still absent....

So I called MOPAR at the 800 number, and the tech rep also found it perplexing, so is "elevating" the question of "status" and when the manual will be back, within 48 hours.

Presuming I will hear, I'll be happy to pass any info I get here in this forum. Sure wished I've gotten a copy before it went away! :) I have this lil problem of my bumper headlight squirter door coming off the right front bumper at a mere 350 miles ODO, and the dealer is almost 4 hours away. ... Having worked on/raced cars and planes, the Dealer is wondering if I can't just do that work.... Coincidentally I then asked THEM to call MOPAR for a manual to send me with the little door part :) I will see what happens there :)

Cheers, Paul

Monte Carlo Blue 17 Giulia Quad

(I see QV used a lot, but the dealer kept saying "Quad", so, hope I get it right LOL)
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Shop Manual is in

The work shop manual CD you can guy from Tech Authority, is back. I printed my copy - it's huge LOL...
Paul
17 MC Blue QV
Shop Manual back online

As said, the work shop manual CD you can guy from Tech Authority, is back. Has both engines now, and well cross-linked, very nice illustrations. Very good manual, perhaps a tiny challenge searching it (wish it had an index or search function).

Paul
17 MC Blue QV
As said, the work shop manual CD you can guy from Tech Authority, is back. Has both engines now, and well cross-linked, very nice illustrations. Very good manual, perhaps a tiny challenge searching it (wish it had an index or search function).

Paul
17 MC Blue QV
Whew. I just order mine the other day. I've got the 2.0 engine.

I have the 4C manual and it also has no electrical diagram. I've been looking at the code to see if it can be adjusted to work with other browsers. I think the electrical diagram is there, but we're missing a dealer ID number. The engine (software) that runs the manual is JavaScript and was written in 2004. Without writing a new engine (lots or code), I don't think it will be possible.
...one thing that DOES stink, is that the Java code the html pages are connected to, prohibits the use of anything other than Microsoft Internet Explorer to view the manual with. If you put it on an iPad or Android device - too bad, cannot use any other Browser!

Anyone know a way around that manual viewing problem (rather than carrying around my clunker PC laptop)?

Thanks
Paul
...one thing that DOES stink, is that the Java code the html pages are connected to, prohibits the use of anything other than Microsoft Internet Explorer to view the manual with. If you put it on an iPad or Android device - too bad, cannot use any other Browser!

Anyone know a way around that manual viewing problem (rather than carrying around my clunker PC laptop)?

Thanks
Paul
The language used is JavaScript, not Java. Two different languages with two different end results and uses. Similar name and easy to get mixed up though.

Yes, they use HTML, JavaScript, XML and XSL. This a good approach actually as any browser should be able to view all the data. But, the engine was written back in 2004. Back then, to write this so it would work correctly on any browser meant that the programmer would have had to write the same code four time, one for each major browser. Since then, the language has evolved and the programmer can usually write one code that functions correctly in all browsers.

I understand the reason why they chose what they chose, thirteen years ago. It's time to make a new decision.

Back in 2004, IE (Internet Explorer) was written to run on a Mac. Safari was written to run an Windows also. Everything is subject to change. Safari no longer has a Windows port and IE no longer has a Mac port. IE has been officially drop by Microsoft as well.

The 2004 copyright engine was written for Chrysler. FCA needs to step up and write a new engine.
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The language used is JavaScript, not Java. Two different languages with two different end results and uses. Similar name and easy to get mixed up though.

Yes, they use HTML, JavaScript, XML and XSL. This a good approach actually as any browser should be able to view all the data. But, the engine was written back in 2004. Back then, to write this so it would work correctly on any browser meant that the programmer would have had to write the same code four time, one for each major browser. Since then, the language has evolved and the programmer can usually write one code that functions correctly in all browsers.

I understand the reason why they chose what they chose, thirteen years ago. It's time to make a new decision.

Back in 2004, IE (Internet Explorer) was written to run on a Mac. Safari was written to run an Windows also. Everything is subject to change. Safari no longer has a Windows port and IE no longer has a Mac port. IE has been officially drop by Microsoft as well.

The 2004 copyright engine was written for Chrysler. FCA needs to step up and write a new engine.
ahhh- yep my Bust Racer Z - thanks, as regards Javascript, should paid closer attention lol. It also makes sense now what's going on, very helpful info... Seems like my current way around the issue is to use "Splashtop" (or anyone else's VMWare or VPN) and log into my PC remotely to be able to use a more transportable Android or iPad... I would hope meanwhile, that modernization in MOPAR (looking at Moore's law), includes a newer engine etc...

Personal thanks again!
Paul
My Giulia service manual on CD arrived today. I can't find the 2.0 engine section. The 2.9 engine is there. I'm going to have to call and complain tomorrow. Probably send it back.

And it only works with IE, as expected.
The language used is JavaScript, not Java. Two different languages with two different end results and uses. Similar name and easy to get mixed up though.

Yes, they use HTML, JavaScript, XML and XSL. This a good approach actually as any browser should be able to view all the data. But, the engine was written back in 2004. Back then, to write this so it would work correctly on any browser meant that the programmer would have had to write the same code four time, one for each major browser. Since then, the language has evolved and the programmer can usually write one code that functions correctly in all browsers.

I understand the reason why they chose what they chose, thirteen years ago. It's time to make a new decision.

Back in 2004, IE (Internet Explorer) was written to run on a Mac. Safari was written to run an Windows also. Everything is subject to change. Safari no longer has a Windows port and IE no longer has a Mac port. IE has been officially drop by Microsoft as well.

The 2004 copyright engine was written for Chrysler. FCA needs to step up and write a new engine.
HTML, JavaScript and XML have no support for any kind of copyright protection. I am not familiar with XSL.
IE has Microsoft proprietary extensions that may allow implementation of copyright protection.
Opera doesn't like reading files from a local disk, so it may have problems even without use of extensions.
HTML, JavaScript and XML have no support for any kind of copyright protection. I am not familiar with XSL.
IE has Microsoft proprietary extensions that may allow implementation of copyright protection.
Opera doesn't like reading files from a local disk, so it may have problems even without use of extensions.
Correct, they don't. Anybody can write using those languages and use, give or sell their work. But the work that people do can be copyright protected.

JavaScript file said:
// DaimlerChrysler
// Proof-of-Concept SVG
// Alpha-Release (4)
// Model Year 2005 LX-Platform
//
// January 4, 2005
// Revision:
// July 2005 Collection of 8W-cell objects replaced array of 8W-cell objects
//
//
// SPX-Valley Forge Technical Information Services
// Exton, PA
// Joe Young
EULA said:
3. Ownership. This information, and all intellectual property rights in it (including
without limitation, copyright) are owned by Chrysler or one of its affiliates.
Other than the rights expressly granted to You by the license of Section 1 above,
You are not granted any right to any intellectual property of Chrysler or of its
affiliates, including but not limited to, trade secret, patent, copyright, or
trademark.
There are 22 js files alone. If I thought I could easily fix it to work with any browser I would. But I don't think it's an easy fix. As messy as I think it will get, FCA needs to man up and step into the modern world.
My Giulia service manual on CD arrived today. I can't find the 2.0 engine section. The 2.9 engine is there. I'm going to have to call and complain tomorrow. Probably send it back.

And it only works with IE, as expected.
Out of curiosity I checked my manual. I've only been looking at the 2.9L stuff for my QV - and I HAVE seen many internal references to the 2.0L and have surfed OK to those pages... BUT -

...when I go to the Engine Selection in the upper right and pick the 2.0L only, I also see no 2L option... Mind you I also specifically ordered the manual for the QV, so maybe they ship them for one OR the other not both - might want to ask?

When you select the third, "All Engines" opton, I still see no 2.0L engine section... For reference, the 2.9L engine is listed in Section 09....

Well - after all that remove from the MOPAR site to fix the lack of 2L engine - it's still not there (again, unless they shipped me a 2.9L-only variant) -

If that helps for your "case" ?

Cheers, Paul
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