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Discussion Starter · #1 ·
When I took my car to the Miller dealership in CT, the technician opened the hood and pointed out the work done to add the seal for the Turbo smell from Engine. He pointed out that the seal doesn't go end to end. So its possible the engine smell can still come in from sides.. He said this doesn't effect the quadrofolio model only q4 and regular models.. When the seal was added the smell did cut down big time, but its still noticeable at times. He said he would open up a star case with Alfa, but he lied. He never opened the case. Now I'm about ready to start litigation against the company. If anyone else lives in the New York region and is having similar issues contact me at [email protected] to see if we can help each other and take Fiat Chrysler to court.
 

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Now I'm about ready to start litigation against the company. If anyone else lives in the New York region and is having similar issues contact me at [email protected] to see if we can help each other and take Fiat Chrysler to court.
:surprise:
Is the smell the only problem you are having, or are there other issues that have not been addressed?
 

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Discussion Starter · #5 ·
It's definitely not the only issue, but a MAJOR one. You try driving a car that the cabin smells like engine. Sure in the summer putting the window will solve that, what happens in the winter? Fiat is potentially putting me in danger by driving this vehicle.

Also, after only 4 months on the road, my paint is chipping off my rims. I attached like 4 different zoom levels so you can see that I have not damaged the rim. It's literally the paint just flaking off. Also the brakes squeal in the morning as I pull off when its cold. My "premium" car seems like a **** one when its squealing as I ride away. My Benz C300 never does this. The Miller Tech actually told me that I should here what the Astin Martin guys have to deal with. Those brakes apparently have worse rep then the ones on the Giulia according to him.
 

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Discussion Starter · #8 ·
Yeah, its a TSB. Alfa knows how to fix it. Who are you suing...the dealer?
They already did the supposed fix. It's the seal from the image in post #1. And it wasn't a complete fix. It half fixed the problem. I am looking to sue Fiat, Chrysler, and Alfa Romeo Manhattan for not meeting their obligation to keep a loaner. It's in the contract they sign to carry the vehicle that they must have a Giulia Loaner. They refuse to have one. They were forced by Alfa Cares to pay 1 week for BMW X3 from Enterprise. Cost them like $800.

No dealer in our area for that fact has a loaner. The only one who has one is the Miller guys, and you have to have a REALLY good reason for them to give you it. They don't give the loaner out for just anything. Even on days where they promised Alfa Cares I can get a loaner, they lied, and when I arrived they gave me the run around bs, and said my car was fine, and be on my way.

Alfa, Chrysler and Fiat NEED to be sued at this point otherwise they won't do anything, they've proved that already.
If anyone wants to discuss litigation email me at [email protected]

I can easily prove now that they have:

1. Design Defect – This is flaw in the product before it is even manufactured
2. Manufacturing Defect – This flaw occurs after the design and before market introduction

The courts define a defective product as one that is unreasonably dangerous as designed, or the vehicle is not safe for its intended use as designed, or it is more dangerous than an ordinary consumer would expect.

Having engine smells in the interior cabin while driving I'm pretty constitutes a manufacturing defect. I'm not the only person to have dealt with this problem either so it's not just something I'm personally having issues with.

The manufacturer has three options under the law once a defect has been determined: repair, replace or refund. If damages cannot be rectified, then the only option I'm left with is to sue them.
 

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Discussion Starter · #9 ·
But why sue, this all seems warranty-able - and fixable? Are they refusing to do anything?
Pretty much man, this is why I've had it with them. I've already filed formal complaints with the National Highway Traffic Safety Administration (NHTSA). Now just waiting back for a response.

Now I'm scared to buy a Maserati. Cause I will probably will deal with the same nonsense.

How does a company sell a premium car now a days with out absolute guarantee to their customers a loaner will be available if the car needs to be taken in? These dealerships are getting away with murder by not abiding to their contract obligations. That's why I want to also include the dealership in the lawsuit.
 

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Coming from an Engineering Management and QA background (but I am NO lawyer) ,"The courts define a defective product as one that is unreasonably dangerous as designed..." will be a very expensive fight. This will be 2 experts, yours vs theirs, fighting it out. Most of the time the Co. can show that the part was designed to their specs and their specs were not inherently dangerous.

Most of the cases around this have been won with massive amounts of data, i.e. Ford Pinto gas tanks or airbags for Takata. Those companies, Ford/Takata, knew and had the data to prove it...so maybe Alfa knows more than the TSB suggests but willful ignorance isn't illegal most of the time.

Good luck.
 

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Discussion Starter · #12 ·
Coming from an Engineering Management and QA background (but I am NO lawyer) ,"The courts define a defective product as one that is unreasonably dangerous as designed..." will be a very expensive fight. This will be 2 experts, yours vs theirs, fighting it out. Most of the time the Co. can show that the part was designed to their specs and their specs were not inherently dangerous.

Most of the cases around this have been won with massive amounts of data, i.e. Ford Pinto gas tanks or airbags for Takata. Those companies, Ford/Takata, knew and had the data to prove it...so maybe Alfa knows more than the TSB suggests but willful ignorance isn't illegal most of the time.

Good luck.
The problem with ALFA is they allow their dealerships to continue under contract selling their vehicles when they are not in compliance. Technically the Larchmont, and Manhattan dealership near me are under violation of their contract. I had an Alfa Cares representative Elizabeth give me details regarding the dealerships compliance rules. Actually thanks to her, I got Manhattan to give me the Enterprise Loaner.

There are enough documented cases about this issue that it actually won't take much for us to prove the problem.
 

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Well the dealer issues may be founded. I will say that I bough the Alfa on a gentlemen's promise that any time I brought my car in I'd get a loaner. I imagined that to be an Alfa or maybe a Fiat - kinda was hoping to get a Maserati from time to time. I usually get an Enterprise loaner which is typically crappier than the car I traded in, which wasn't a bad car, as a loaner.

I'm a bit bummed and feel scammed but YMMV...
 

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Discussion Starter · #14 ·
yes the enterprise loaner is OK, BUT if they don't offer you a PREMIUM vehicle YOU need to get on the phone will Alfa Cares and make sure they give the dealership a call. Hopefully they will put you in a PREMIUM vehicle whenever you need a loaner. I also told the dealership they needed to pay entire months lease! Guess what, They did! Wasn't easy to get them to do, but an email to owner about how many times my vehicle was in for service in the first month of purchase did it. Lets just say it was also like forking over another $800.
 

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They already did the supposed fix. It's the seal from the image in post #1. And it wasn't a complete fix. It half fixed the problem. I am looking to sue Fiat, Chrysler, and Alfa Romeo Manhattan for not meeting their obligation to keep a loaner. It's in the contract they sign to carry the vehicle that they must have a Giulia Loaner. They refuse to have one. They were forced by Alfa Cares to pay 1 week for BMW X3 from Enterprise. Cost them like $800.

No dealer in our area for that fact has a loaner. The only one who has one is the Miller guys, and you have to have a REALLY good reason for them to give you it. They don't give the loaner out for just anything. Even on days where they promised Alfa Cares I can get a loaner, they lied, and when I arrived they gave me the run around bs, and said my car was fine, and be on my way.

Alfa, Chrysler and Fiat NEED to be sued at this point otherwise they won't do anything, they've proved that already.
If anyone wants to discuss litigation email me at [email protected]

I can easily prove now that they have:

1. Design Defect – This is flaw in the product before it is even manufactured
2. Manufacturing Defect – This flaw occurs after the design and before market introduction

The courts define a defective product as one that is unreasonably dangerous as designed, or the vehicle is not safe for its intended use as designed, or it is more dangerous than an ordinary consumer would expect.

Having engine smells in the interior cabin while driving I'm pretty constitutes a manufacturing defect. I'm not the only person to have dealt with this problem either so it's not just something I'm personally having issues with.

The manufacturer has three options under the law once a defect has been determined: repair, replace or refund. If damages cannot be rectified, then the only option I'm left with is to sue them.


Good luck with your lawsuit.
 

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May I ask whether you are an attorney, Remy?
 

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Discussion Starter · #20 ·
I was under the impression that it's up to the dealership to provide a loaner?
No sir. Contact Alfa Cares and ask any rep. Specifically you can ask to speak to Elizabeth if you want. Anyways just ask anyone of them. It's in the dealerships contract with Alfa Romeo that they must provide a loaner from the dealership OR provide a loaner from a rental company like Enterprise in order for them to carry and sell the vehicle at the dealership. The Manhattan dealership had to pay for 1 week from Enterprise down the street. Cost them $800 bucks! They had to put it on there dealership card not mine. This was to check for the smell coming out of the ac (after the rt update had already been done), and the brakes (the squeal occasionally when its cold and the vehicle sits outside overnight for the first couple of minutes when I first take off)
 
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