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How far do you travel to your servicing Alfa Romeo dealer?

FEEDBACK WANTED: How accessible are our dealerships to you?

10419 Views 127 Replies 86 Participants Last post by  Mijenx
Hello fellow Alfistas--

We want to hear from you! Our team aims to offer the highest level of understanding while assisting your forum community and are dedicated to learning more about your ownership experience. We are interested in hearing about your proximate distance from the nearest Alfa Romeo dealership.

Please take a moment to complete our quick poll. It takes less than a minute!

Feel free to provide more feedback on whether or not your Alfa Romeo vehicle is still within warranty and if this is a contributing factor when deciding where to get your maintenance repairs.

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Alfa Romeo Cares
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The North Scottsdale dealership, aka the money one, doesn't even offer loaners. Might be because it's attached to the Dodge and Fiat dealerships, but still...

Wait... Does your dealership actually make you walk a 1/2 mile just to get a loaner? Whiskey. Tango. Foxtrot.
It's either that or no ride. Really stuck between a rock and a hard place here. Did I mention it's 1 hour away from where I live?
It's either that or no ride. Really stuck between a rock and a hard place here. Did I mention it's 1 hour away from where I live?
They don't even offer to give you a lift to pick up the loaner?
nope, really un-luxurious experience
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It's either that or no ride. Really stuck between a rock and a hard place here. Did I mention it's 1 hour away from where I live?
I drive an hour for my dealer, but at least they treat me well. That sucks I'm sorry
nope, really un-luxurious experience
That's effing unbelievable to make someone walk a 1/2 mile for a "rental",couldn't one of the sales or support staff give someone a simple ride down the street?Its not like they're overwhelmed with people rushing through the door buying new Alfas.Is this @AlfaRomeoCares opinion of how clients should be treated when in for service?
When I was having my 17 springs installed per tsb, my dealer drove me to the train station since they didn't have a loaner they could give me.

It's really unfortunate that we have to play dealer lottery :(
Well from what it seems, dealers aren't really itching to become or stay alfa dealers, so not sure how helpful complaining will be.
Well from what it seems, dealers aren't really itching to become or stay alfa dealers, so not sure how helpful complaining will be.
You are right about that. Even Alfa USA, could barely get in touch with my dealership when I requested their help in getting a service appointment. I honestly believe that my Alfa Dealer only sells Alfas to raise the “premium” level of their dealership but they don’t really want the headache of supporting Alfas.
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