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Discussion Starter · #1 ·
I’ve just taken delivery of my 2018 Giulia a few days ago. The car is beautiful.. that goes without saying. I am however experiencing a few issues with the car. The engine seems to make an unusually loud noise in every drive more while going 5-10 mph AFTER it has already been warmed up. It’s a difficult noise to describe but all I can say is that it didn’t sound like this when i first got it. It’s almost like a very deep rumble, or ticking sound. Ill try my best to get an accurate recording of the sound to post in this thread. Furthermore, there is a very unpleasant cabin smell when the engine turns off at a complete stop, especially when the ac is on. Smells a lot like burning plastic or somethin.. very abrasive and chemical ish smell. I’ve noticed that a few other Giulia owners have also experienced this issue. Is anyone’s made any developments on these issues or could give me a little bit more info on them, that’d be great.
 

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My favorite source of an annoying ticking sound is the passengers seatbelt bucket on the plastic interior of the B-pillar. I doubt that’s what you have, the suggestion to see a dealer is good, because noise plus smell might mean something is rubbing/grinding/wearing.
 

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Discussion Starter · #4 ·
My favorite source of an annoying ticking sound is the passengers seatbelt bucket on the plastic interior of the B-pillar. I doubt that’s what you have, the suggestion to see a dealer is good, because noise plus smell might mean something is rubbing/grinding/wearing.
thank you for the input, I’ll go ahead and talk to a service rep. Luckily the seatbelt doesn’t rattle but a lot of the other plastic bits do, especially when playing bass heavy music.
 

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The chemical smell when new is a known issue, i had that, it went away by itself, but took 500-1000 miles of use. I also hear there is a service bulletin addressing this with some vents that are masked in the hood area, not sure, but mine just burnt off on its own anyway.

On the noise, it does not sound normal, are you talking a noise from the engine area or rattles in the interior ?
 

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I’ve just taken delivery of my 2018 Giulia a few days ago. The car is beautiful.. that goes without saying. I am however experiencing a few issues with the car. The engine seems to make an unusually loud noise in every drive more while going 5-10 mph AFTER it has already been warmed up. It’s a difficult noise to describe but all I can say is that it didn’t sound like this when i first got it. It’s almost like a very deep rumble, or ticking sound. Ill try my best to get an accurate recording of the sound to post in this thread. Furthermore, there is a very unpleasant cabin smell when the engine turns off at a complete stop, especially when the ac is on. Smells a lot like burning plastic or somethin.. very abrasive and chemical ish smell. I’ve noticed that a few other Giulia owners have also experienced this issue. Is anyone’s made any developments on these issues or could give me a little bit more info on them, that’d be great.
Hi danielk,

Congratulations on the purchase of your new Giulia! Thank you for sharing your experience. We are sorry to hear that you have some concerns regarding your new vehicle. Have you brought this to the attention of your dealer? Please send us a private message if additional assistance is needed throughout the repair process.

Darlene
Alfa Romeo Social Care Specialist
 

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2018 Q4 with Fiamenghi Ti exhaust, Race Mod, and Tecnico wheels.
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What RPM is the engine at when you hear this "rumble"? At low speeds sometimes, especially in "A" mode, the transmission will shift into a tall gear and the exhaust will hit a low frequency resonance (popularly known as "drone"), becoming suddenly very loud. IIRC, this happens with stock exhaust and the 4 cylinder engine at around 1200 RPM. The pitch is very low and you half feel it rather than hear it. It contrasts sharply with the car's normally quiet demeanor. It will only happen with the engine fully warmed up.

I still catch whiffs of the chemical smell that the best guess says is coming from the transmission fluid. This is after 3.5 months and 5900 miles. It does not smell at all like burning rubber though; I have not smelled anything similar.

Don't forget to check your tire pressure. Some cars are delivered to customers with the excessive pressure in the tires that is used for shipping still present. It will increase road noise, ride harshness, and is a hazard (poor traction, tires can explode).
 

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I'm having the issue with the smell(s) at about 2K miles still. I have a burning type smell as you described, and also an odd smell coming out of the right and left vents. There is simply no "new" car smell. So far FCA has done NOTHING other than give me the run-around (and send out a regional tech). I'd take it to your dealer, then quickly escalate because months will go by without FCA doing a single thing.
 

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I'm having the issue with the smell(s) at about 2K miles still. I have a burning type smell as you described, and also an odd smell coming out of the right and left vents. There is simply no "new" car smell. So far FCA has done NOTHING other than give me the run-around (and send out a regional tech). I'd take it to your dealer, then quickly escalate because months will go by without FCA doing a single thing.
Hi RyanC883,

I regret to hear that this has been a negative experience for you. Please send us a private message with your VIN so that we can take a closer look into your situation and provide assistance however possible.

Darlene
Alfa Romeo Social Care Specialist
 

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Discussion Starter · #11 ·
What RPM is the engine at when you hear this "rumble"? At low speeds sometimes, especially in "A" mode, the transmission will shift into a tall gear and the exhaust will hit a low frequency resonance (popularly known as "drone"), becoming suddenly very loud. IIRC, this happens with stock exhaust and the 4 cylinder engine at around 1200 RPM. The pitch is very low and you half feel it rather than hear it. It contrasts sharply with the car's normally quiet demeanor. It will only happen with the engine fully warmed up.

I still catch whiffs of the chemical smell that the best guess says is coming from the transmission fluid. This is after 3.5 months and 5900 miles. It does not smell at all like burning rubber though; I have not smelled anything similar.

Don't forget to check your tire pressure. Some cars are delivered to customers with the excessive pressure in the tires that is used for shipping still present. It will increase road noise, ride harshness, and is a hazard (poor traction, tires can explode).
It makes the sound at around 1-1500 rpm just like you described it. It also happens in the ‘a’ drive mode which is what I typically keep the car in. I think you may be right about the fact that it’s just harmless droning because it isn’t violent by any means, just very noticeable and something that I’m not particularly used to. thank you for your response, it was helpful.
 

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Hi RyanC883,

I regret to hear that this has been a negative experience for you. Please send us a private message with your VIN so that we can take a closer look into your situation and provide assistance however possible.

Darlene
Alfa Romeo Social Care Specialist
Darlene,

Thank you for reaching out. I've already spoken to the dealer, Alfa Cares, and a Regional Tech and Corporate. To date: nothing done. FCA has terrible customer service.
 

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I'm having the issue with the smell(s) at about 2K miles still. I have a burning type smell as you described, and also an odd smell coming out of the right and left vents. There is simply no "new" car smell. So far FCA has done NOTHING other than give me the run-around (and send out a regional tech). I'd take it to your dealer, then quickly escalate because months will go by without FCA doing a single thing.
Update: The Regional Tech has decided that "replacing the washer fluid" with Mopar fluid will solve the smells in the cabin--despite the fact that the smell does not occur when the washer fluid is in use or otherwise. Totally ridiculous, but I'll give it a shot. Bluetooth issue: still waiting to hear from "Engineering" on whether or not there is an update (there isn't, based on the numerous other folks who have asked).
 

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Update: The Regional Tech has decided that "replacing the washer fluid" with Mopar fluid will solve the smells in the cabin--despite the fact that the smell does not occur when the washer fluid is in use or otherwise. Totally ridiculous, but I'll give it a shot. Bluetooth issue: still waiting to hear from "Engineering" on whether or not there is an update (there isn't, based on the numerous other folks who have asked).
RyanC883, the OEM washer fluid has a distinct "flowery" smell to it. There is a forum thread on the subject. Some people like the smell and want to know where to buy the fluid. I'd rather pass on the smell and use a fluid that has some antifreeze characteristics. Lots of controversy over using ethanol (expensive) versus ethylene propanol (toxic) for antifreeze...

Anyway, the chemical smell is most likely coming from the transmission fluid that AR has specified and short of changing the fluid to something that AR does not recommend there may be no solution, which may be why you are getting the run around from AR. All I can say for certain is that the smell decreases over time.
 

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Darlene,

Thank you for reaching out. I've already spoken to the dealer, Alfa Cares, and a Regional Tech and Corporate. To date: nothing done. FCA has terrible customer service.
RyanC883,

I am sorry that you feel this way. It sounds as though you may have a case currently open with us. If you PM us with your case number, we would be happy to document your concerns.

Darlene
Alfa Romeo Social Care Specialist
 

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RyanC883, the OEM washer fluid has a distinct "flowery" smell to it. There is a forum thread on the subject. Some people like the smell and want to know where to buy the fluid. I'd rather pass on the smell and use a fluid that has some antifreeze characteristics. Lots of controversy over using ethanol (expensive) versus ethylene propanol (toxic) for antifreeze...

Anyway, the chemical smell is most likely coming from the transmission fluid that AR has specified and short of changing the fluid to something that AR does not recommend there may be no solution, which may be why you are getting the run around from AR. All I can say for certain is that the smell decreases over time.
Correction: windshield washer fluid antifreeze is either ethanol (expensive, about $20/gallon) or methanol (toxic, not available/banned in some states). I believe that ethanol antifreeze is required to be "denatured" by adding enough methanol (or similar toxin) to make it toxic in order to avoid liquor tax and license issues.
 
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