Spring choice for 2018 QV - Page 27 - Alfa Romeo Giulia Forum
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post #261 of 294 (permalink) Old 04-18-2019, 05:09 PM
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There's hope yet!!

I got the below from Alfa Romeo Cares


This is Dayanara with Alfa Romeo Premium Care. I did receive your case and wanted to reach out to advise that this is a concern our Alfa Engineers are working on. As of today we do not have an update on how to repair this but we will keep your case open so that once we do receive an update we can reach out to you. Please feel free to reach out to me if anything further is needed. Thank you for choosing Alfa Romeo, have a great day.
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MDH: 7/31/17 | MV: 053.001.004
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post #262 of 294 (permalink) Old 04-25-2019, 03:48 PM
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From: Alfa Romeo Customer Care <[email protected]>
Sent: Thursday, April 25, 2019 2:16 PM
To: Serpent Feeder <[email protected]>
Subject: Ride height information [ ref:_XXXX:ref ]

Good afternoon Serpent Feeder
I wanted to let you know that I spoke to my team about your ride height concern and I was advised that Alfa Techs are aware of the concern and they are looking into a repair for it.
Unfortunately, since the service bulletin is European it doesn't pertain to Alfa's here in the states.
North American Techs are looking into it to see if it can be adapted for vehicles here.
Hopefully this information helps.

XXXXXXXXXX
Alfa Romeo Brand Ambassador
844-253-2872 Ext XXXXXXXXX
Case # XXXXXXXXXXXX
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post #263 of 294 (permalink) Old 05-06-2019, 06:51 PM
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Great news 2018 owners. I got this today from @AlfaRomeoCares

"I received update from our team that we do have parts for a repair. I have contacted the dealership to assure they have the information as well. They confirmed that they do and they will be contacting you to set up an appointment. Please let me know if you would like for me to continue to keep your case open while it is in service to have these parts installed. If so, I will just need to know the appointment date. Thank you for choosing Alfa Romeo, have a great day."

2018 Vulcano Black Giulia Quadrifoglio: Forza Controller, Centerline X-Pipe, Sprint Filter
MDH: 7/31/17 | MV: 053.001.004
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post #264 of 294 (permalink) Old 05-06-2019, 07:54 PM
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Sent you a PM on my 2018 QV @AlfaRomeoCares.
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post #265 of 294 (permalink) Old 05-06-2019, 09:33 PM
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Quote:
Originally Posted by Avnyc11 View Post
Great news 2018 owners. I got this today from @AlfaRomeoCares

"I received update from our team that we do have parts for a repair. I have contacted the dealership to assure they have the information as well. They confirmed that they do and they will be contacting you to set up an appointment. Please let me know if you would like for me to continue to keep your case open while it is in service to have these parts installed. If so, I will just need to know the appointment date. Thank you for choosing Alfa Romeo, have a great day."
I received the same information last week; unfortunately, my dealer is telling me that there's a 5 month lead time on the parts. I'll be checking in with Alfa Cares on this tomorrow.
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post #266 of 294 (permalink) Old 05-06-2019, 10:13 PM
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Originally Posted by rhoyle View Post
I received the same information last week; unfortunately, my dealer is telling me that there's a 5 month lead time on the parts. I'll be checking in with Alfa Cares on this tomorrow.
Oh d a m n

I'm going to call the dealer tomorrow and find out

2018 Vulcano Black Giulia Quadrifoglio: Forza Controller, Centerline X-Pipe, Sprint Filter
MDH: 7/31/17 | MV: 053.001.004
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post #267 of 294 (permalink) Old 05-07-2019, 10:53 AM
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Sent you a PM on my 2018 QV @AlfaRomeoCares.
Hi ManMan77,
I was unable to locate the private message you are referring to but I have sent you one instead in order to assist you further. I look forward to your response!
Lydia
Alfa Romeo Social Care Specialist
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post #268 of 294 (permalink) Old 05-07-2019, 02:43 PM
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What!!!! Just had my 17 spring installed yesterday on my '18
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Long Gone but not Forgotten
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post #269 of 294 (permalink) Old 05-07-2019, 03:01 PM
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Hmm, I don't notice a difference. Divide 5 months into 15 minute intervals and I could install the KW ST springs and use my ramps everyone to avoid scraping. But only 5 months worth &#x1f609; This week I am recovering from surgery.

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2018 Alfa Romeo Giulia Quad. Ord 6/2 Blt 7/21 Arr USA 11/22 Dlr 12/19 Sign 12/21 Pkup/PPF/Tint 12/29 Home 12/30 Forza Ctlr 2/19 RFnder PPF 4/9 New tires 4/20,6/26 Ti ctr caps 4/26 Dlr rf wheel 6/1 Cust Cer Brks 10/4 Trkl Chrg 11/11 Mflps 12/28 OZ Wintrs+shims 2/18
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post #270 of 294 (permalink) Old 05-07-2019, 04:02 PM
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What!!!! Just had my 17 spring installed yesterday on my '18
Where are you located?
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